Operations Update - May 28
05/28/2020
MCERA Office to Open June 1
Subject to revised shelter in place orders from public health officials, effective Monday, June 1, 2020, the MCERA office will reopen to our members under social distancing guidelines mandated by State and County officials.
Over the past several months we have successfully conducted our business remotely. While our office opens, document submission, one-on-one counseling, retirement estimates and new retirement processing will continue to be managed electronically for the health and safety of our members and employees.
All members with services that require an in-office visit are strongly encouraged to make an appointment prior to arriving. Upon arrival, visitors must abide by all public health protocols, including wearing a mask, utilizing the on-site sanitation station, and maintaining social distancing as indicated by posted signs.
To make an appointment to visit our office, or for help determining whether your desired service requires an in-person visit, please call (415) 473-6147.
Active and deferred members can ask questions and schedule video conferences with staff by calling (415) 473-4148 or emailing MCERABenefits@marincounty.org.
Retired members can ask questions and schedule video conferences with staff by calling (415) 473-4149 or emailing MCERARetirees@marincounty.org.